Materia is a modern well-being brand based with a mission to bring authentic ceremonial grade Japanese matcha to the European market.
Before partnering with us, Materia had built a successful B2B network, supplying matcha products to the HoReCa industry. However, their direct-to-consumer (DTC) Shopify store was averaging only €3,500 in monthly revenue.
With premium products and a well-defined brand strategy, the main challenges were an underperforming web store and the absence of an effective customer acquisition channel.
Our first step was to refine their unique value proposition and perform a comprehensive market analysis. This allowed us to gain a deeper understanding of their competitive landscape and ideal customers.
By analyzing consumer preferences and pain points with similar brands, we developed detailed customer personas. These personas helped us uncover motivations, hesitations, and key decision-making factors, which informed the messaging for both their website and ad campaigns.
Although Materia’s product range spans wellness items such as water bottles, yoga mats, and well-being journals, we concentrated on matcha and its accessories for paid advertising. This product category offered the best potential for profitability and scalability. Once acquired, customers could be re-engaged through remarketing efforts and introduced to the broader product range.
We also crafted a strategic promotions calendar, using key holidays and seasonal events to generate urgency and increase acquisition rates. Campaigns for occasions like “Valentine’s Day,” “Mother’s Day,” and “Women’s Day” proved highly effective at driving new customer interest and boosting revenue.
To maximize conversions, we completely redesigned their product pages. We focused on clearly and strategically communicating the unique benefits of their matcha, building trust through customer reviews and media features, and optimizing the Average Order Value (AOV) with cart drawer upsells.
We tested various ad concepts, including UGC ads, founder-led storytelling, and static ads emphasizing product benefits and reviews.
We quickly identified the most effective ads and scaled them by increasing ad spend and refining variables such as headlines, copy, and visuals. This iterative approach helped us establish a strong foundation of high-performing campaigns that consistently delivered results.
In just 120 days of implementing our strategy, Materia’s monthly revenue skyrocketed from €3,500 to €22,000. The surge in demand led to multiple instances of stock running out. The campaigns achieved an impressive average return on ad spend (ROAS) of 3.4X.
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